Account management

How do I reset my password?

Please note that we cannot reset passwords or reactivate UCMeet Chat accounts if no email address is attached to your account. In that case, contact the administrator of your UCMeet server.

Do I need an email address to register?

Adding an email address when creating a UCMeet account is optional. It makes it easier for other users to find your account and helps you reset your password if needed.

Ultimately, the server administrator decides whether an email address is required when creating a UCMeet account.

For accounts on the UCMeet home server, an email address is optional during registration, but UCMeet may occasionally request one to prevent abuse, as described in the privacy policy.

What is my username used for?

We use your username to create your identifier — your UCMatrix ID — which distinguishes you from other users who may have the same display name. This also helps keep your email address private. 🙂

Can I register using a phone number?

Not anymore. Sorry!